Write a review. Expensive and overpriced for a rat house. Engaged Employer. Thousands of £ wasted. Jobs; Companies; Salaries; Interviews; Search. Loading Choose your preferred language. Making a very long story short, due to mental health reasons, I withdrew from university and was told I can end my contract if I provide evidence. On the last one there was an email 18 minutes before it happened so there we go.Ultimately if you want a place that is cramped, dirty, stinks and doesn't really work, choose here!No kettle either, in the UK, I mean come on. Instead of the contract ending, it's nearly been a whole year and I'm STILL being harassed by them and by debt collectors about this payment. I'd like to give zero stars but apparently I can't. I’m not surprised students mental health is deteriorating when it feels like a prison! Some students have been able to get their money back but not without a fight. Definitely Recommend! Only the latest review will count in the company's TrustScore. SEE IT THROUGH AND YOU ARE SURE TO WIN THE JUSTICE. Search for local Residential Accommodation near you on Yell. We contacted the bank and made sure it wouldn't go out again and to cancel their attempts at direct debit. Reviews take into account everything from value for money, hall management, cleaning services, social experience & wifi. Was one of the many students that left my room after the announcement of the Lockdown in UK. the door locking system is by swipe card, and if you get locked out of your room, you get charged £20 to have the security guy to open it. Find a businesses trust across multiple review sites with a quick glance. They did really help students in time of COVID!! Urged us to come to university knowing it would cause a second wave forcing us to lockdown while their happy with all our money in their pockets...I'm in liverpool where they have hired a security company to boss us about like 5 year olds in our own homes. DO NOT EVER WASTE YOUR TIME TO COMPLAIN TO UNITE STUDENTS THEMSELVES, DOWNRIGHT USELESS RUBBISH. I have several complaints about my experience at Station Court in South Tottenham, and have been urgently trying to get through to customer services about this for over 2 weeks now. I have been doing my best to find a replacement, and have found several, 2 of which Unite have rejected, after claiming to be flexible with accommodating new tenants. Most of the people that live here have gone home for lockdown due to being treated like children. They don't reply to emails, no form of negotiating to even allow students meet up with payments especially with trying times like this. I am disgusted, I’m paying 9000+ for accommodation I’ll never be in. UNITEstudents desire is that all students would Know Live & Share the TRUTH of Jesus. Such a criminal business definitely deserves poetic justice. But they DID show me this! Staff receive bonuses on profit margins so are very motivated to keep sales. My son has been in Unite accommodation since Sept. His flat has been empty apart from him and thus due to COVID he has been extremely isolated. I really enjoyed how much trust they put in us to work independently, which made the work feel more rewarding. Had I known it was unite (not liberty) I would not have booked for my son. their students in line with their strategic plans • Ensuring that Unite and the students living with us bring positive benefits to their local community and encouraging integration between the community and students • Offering our employees meaningful, challenging and rewarding careers • Delivering sustainable, growing cash flows Felt like nobody wanted to help us. Take your money even if you don't live there, Taking all our money to live in a prison…, They want your money but have no concerns over your health and safety. I don't think so! Students at Emily Bowes Court are from a number of universities across London, there are good transport links to LSE and UCL as well as London Met, University of Westminster and University of the Arts (amongst others), and so you’ll find a really diverse mix of students. They did really help students in time of COVID!!! No actions have been taken to even solve this! Obviously the previous tenants had moved out at short notice because of the pandemic, probably in march. They did really help students in time of COVID!! They had booked my flatmates into different flats and it took a month of emailing back and forth to sort this. Absolutely disgusting the way they do business. 109 Salaries. 94 Unite Group reviews. Get contact details, videos, photos, opening times and map directions. Avoid! It was a dirty dungeon with no natural light. !UNITESTUDENT is righteous and of high moral ground. But they DID show me this!Definitely Recommend! Will not send my daughter back there. I am having the same issue (did not reply to my email in August, 2020, kept the room even when I told them I am not going to Glasgow and now charging me for 4 months which is almost 2000 pounds) as many other students with this company. During my stay in Pacific Court, Unite Students, I was tortured by incessant noise, intolerable hygiene and other numerous blatant offences and harassments from my roommates. Nothing in the government regulations states that the use of outdoor spaces should be banned?Also I would mention that between being given a written quote and actually booking the room (which was days apart) they increased the price by £5 per week due to the "alleged demand". Students do not need this crap, especially during these horrendous times! UNVERIFIED Business - See the SafeBuy™ Universal Rating for Unite Students - unite-students.com via Safebuy.org.uk. They tried to move us to an inferior flat. And one freezer broke. Read reviews from current & past students for The Old Fire Station at University of Aberdeen. When my flat had to self isolate we had to order food to the flat and the staff at reception were always so rude to us when we called to ask them to bring it up as if it’s not in their job description! But have paid my rent in advance till July, but up to this day I have yet to receive a refund of my rent! If you want to be robbed of your money then this is the place for you. Urged us to come to university knowing it would cause a second wave forcing us to lockdown while their happy with all our money in their pockets...I'm in liverpool where they have hired a security company to boss us about like 5 year olds in our own homes. RESOLVED: UNITE STUDENTS IS KIND HEART, GENEROUS, AND SINCERE!!!! I have sent them multiple emails and have not heard a single thing back from them. Never respond to complaints and poor facilities qualities, such as always-disconnecting laundry machines, noisy water-pipes. RESOLVED: UNITE STUDENTS IS KIND HEART. “AWFUL service Unite Student, woodland court , london” Written on: 06/07/2011. Stayed with Liberty Living who were taken over by Unite. I have felt incredibly unsafe from COVID for the entirety of my stay. Would even let a rodent live here. We get kitchen inspections twice a month again like we can’t be trusted to clean. Till now their gross faces still keep haunting in my head again and again. 21 Interviews. All rights reserved. Pretty shocking considering some of my concerns are about their efforts at keeping students safe from COVID, which they are constantly going on about how amazing they are on their website etc! Their possessions were still in the flat and it was obvious it hadn't been cleaned in the intervening 6 months.Although centrally located there is a homeless hostel a short distance from the accomodation with alcoholics and beggars in the area at all times of the day and night.The building has a courtyard which they have banned the use of because of Covid? No regards to students and their financial situation. Do not use this company! My daughter booked a room through them but didnt make the grades she needed to get into uni unite students still want her to pay 660 pound a month for her room.that she is not using as they say she missed the cut off point for cancelling her room. We get kitchen inspections twice a month again like we can’t be trusted to clean. Not recommended at all you would be better off in a private rental. Legal advice is being sought. Devil in humanity, go to Hell!!! Join the 110 people who’ve already reviewed Unite Students. Student accommodation developer Unite Students has bought a new 800-bed site in Paddington from Travis Perkins, the company announced today. Down with the staff with no conscience!Here, I appeal to everyone that has experienced anything disgusting committed by the notoriously evil company and has seen this comment by luck, to directly lodge a formal effective complaint to Citizens Advice, who will impartially help you by informing Trading Standards, the legal organisation that can regulate, discipline them and put things right. No actions have been taken to even solve this! We contacted the bank and made sure it wouldn't go out again and to cancel their attempts at direct debit. Find jobs Company reviews Find salaries. Had hours of stress over the summer and paid hundreds for a flat I've never stayed in. This is a dreadful company completely motivated by profits This means they will promise anything to make a sale and then backtrack. We cancelled straight away as we knew he wouldn't be attending university, they ignored every single email from myself and my son. After raising the abhorrent incidents with the Unite Students Customer Service Team, I received appalling insolent maltreatment by two members of staff named Chelsea Collins and Orieta Ruda. ... Unite is a great welcoming place to work the colleagues are some … But they DID show me this!Definitely Recommend! Let´s get on with the review … I really need to leave this accommodation due to a change in my circumstances, and think it is very unreasonable and unrealistic of them to expect students to be able to find a replacement student this year, seeing as 99% of learning is online. They had booked my flatmates into different flats and it took a month of emailing back and forth to sort this. Appalling customer service and a totally useless website. Will not send my daughter back there. Nothing in the government regulations states that the use of outdoor spaces should be banned?Also I would mention that between being given a written quote and actually booking the room (which was days apart) they increased the price by £5 per week due to the "alleged demand". This is a dreadful company completely motivated by profits This means they will promise anything to make a sale and then backtrack. Wish I could give them no stars, DO NOT GET ACCOMMODATION FROM THIS COMPANY!! Unite Students is the leading provider of student accommodation in the UK, providing homes for 76,000 students, across 27 cities. 0/10 would not recommend. They have now decided to reply to the emails that it's too late and he needs to find so eone to rent his room. Stayed with Liberty Living who were taken over by Unite. !UNITESTUDENT is righteous and of high moral ground. Expensive and overpriced for a rat house. Meanwhile his mental health has deteriorated. 61 Jobs. Firstly I'll point out that I fully understand that unitestudents is a business attempting to make a profit and they therefore are a victim of Covid as much as the rest of us therefore as I signed a contract in march I am obligated to abide by it.However this company are cutting corners and making up their own rules and regulations. Find a businesses trust across multiple review sites with a quick glance. © 2020 Trustpilot, Inc. All rights reserved. The customer service is abysmal, I have been trying to cancel my accommodation contract for months now on the basis of extenuating circumstances, I haven’t even stepped foot in this accommodation for the whole year. RESOLVED: UNITE STUDENTS IS KIND HEART RESOLVED: UNITE STUDENTS IS KIND HEART, GENEROUS, AND SINCERE!!!! I had planned to stay with Liberty Living in Linksfield again (check out my review here), however they were already fully booked when I tried to re-book. And just this morning my hot water failed. The flat was in a good location, cheap, and had a spacious kitchen but was very cold and the cleaner advertised on the website stopped showing up. They have really looked after the staff and made us feel secured in these uncertain times. The one I am going to talk about is == Woodland court == near caledonian road station , London. Till now their gross faces still keep haunting in my head again and again. I've known people who have had to argue to let them in...TO THEIR OWN FLATS...If I had the option I'd leave today. View All num of num Close (Esc) Unite Group. No stars!!! I have seen multiple groups of much larger than 6 students socialising and partying, but no staff is ever seen to be separating them. Left my room by the end of March. And the vacuum cleaner stank. That´s the reason why I needed to find a different place, which turned out to be Unite Students, King Street Exchange. None of the bad reviews written here come as a surprise. Read 51 verified reviews from real guests of Unite Students - SLH in London, rated 7.9 out of 10 by Booking.com guests. UNITESTUDENT is righteous and of high moral ground. Definitely Recommend! Getting legal advice as this company clearly isn’t providing student accommodation for anything other than profit. Terrible accommodation and I can't wait to move out in a few months. Then they try to take 1700 from my sons account, luckily his loan hadn't gone in so it was returned. If you want to be robbed of your money then this is the place for you. The one I am going to talk about is == Woodland court == near caledonian road station , London. They are the sickest scum I have ever seen while always barefaced pretending to be just, kind and professional though. Shocking customer service and only interested in money, not the safety of students. Left my room by the end of March. Meanwhile his mental health has deteriorated. You'll get a bp within weeks!!! I wish I could give a review 0 stars. No stars!!! Pros I worked as a summer receptionist at Unite Students in summer 2019. I have several complaints about my experience at Station Court in South Tottenham, and have been urgently trying to get through to customer services about this for over 2 weeks now. © 2020 Trustpilot A/S. During my stay in Pacific Court, Unite Students, I was tortured by incessant noise, intolerable hygiene and other numerous blatant offences and harassments from my roommates. I really enjoyed how much trust they put in us to work independently, which made the work feel more rewarding. Such a criminal business definitely deserves poetic justice. RESOLVED: UNITE STUDENTS IS KIND HEART, GENEROUS, AND SINCERE!!!! I arrived at Sugarhouse Close in Edinburgh in September to find the room allocated was nothing like the showroom shown. After raising the abhorrent incidents with the Unite Students Customer Service Team, I received appalling insolent maltreatment by two members of staff named Chelsea Collins and Orieta Ruda. My only complaint would be the rooms are on the smaller side and have single beds. And took 2 months to replace. Only 10 minutes from central London. The flat was in a good location, cheap, and had a spacious kitchen but was very cold and the cleaner advertised on the website stopped showing up. Just wanted to write a review to point out, that during Covid-19 Unite have been fantastic. Absolutely appalling company! I have sent them multiple emails and have not heard a single thing back from them. Not many companies are helping their customers when talking about money. Legal advice is being sought. Do not use these people, they are rip offs! All communal areas have been shut which is the reason why most people have paid extra to stay here anyway and there is no refund even though all were pretty much paying for now is a bedroom! They claim its to keep us safe but in reality it's not far off from jail. (Original post by UNITE Student Accommodation) Hi bmqib, Thanks for your questions. Take your money even if you don't live there, Taking all our money to live in a prison…, They want your money but have no concerns over your health and safety. Absolutely appalling company! I have seen multiple groups of much larger than 6 students socialising and partying, but no staff is ever seen to be separating them. It's all about money money money! My experience is not good at all. Down with the staff with no conscience!Here, I appeal to everyone that has experienced anything disgusting committed by the notoriously evil company and has seen this comment by luck, to directly lodge a formal effective complaint to Citizens Advice, who will impartially help you by informing Trading Standards, the legal organisation that can regulate, discipline them and put things right. Some students have been able to get their money back but not without a fight. Can someone help me with this issue? Book your high quality student accommodation in London with Unite Students at Stratford ONE. Down with Unite Students! North Lodge in London.Had not been cleaned when I arrived, or if it had not very well, and had a blocked shower. When I went to reception to ask about why I have had no acknowledgement of my emails from them, I was told to simply try emailing again or phone the number on the website, which takes an absolute age to get through to. The building appears half empty.If you want accommodation with basic cleanliness in what would appear to be a safe and secure area not run by a corporate entity that values making money over your health and security unitestudents is not for you. It's all about money money money! We have asked multiple times for a room change 0 to join someone else's social bubble and been fobbed off since sept. Keep your child safe, don’t use Unite. I hope no one ever has to go through my experience. Is there any organisation who can support or is there a legal way to solve this? I have felt incredibly unsafe from COVID for the entirety of my stay. They don't reply to emails, no form of negotiating to even allow students meet up with payments especially with trying times like this. The two treacherous vicious women perverted my experiences with inexplicable heinous indignity and persecuted me by conniving, discriminating, insulting, threatening and all kinds of unspeakable vile means, which has directly caused me to suffer from severe depression and left an everlasting scar on my whole life. I arrived at Sugarhouse Close in Edinburgh in September to find the room allocated was nothing like the showroom shown. They are the sickest scum I have ever seen while always barefaced pretending to be just, kind and professional though. They raised my rent, then later on in the year offered the same room with cashback. Finally had to cancel my room due to coronavirus restrictions and they've kept a chunk of the money I paid - despite promising cashback for the two weeks I wasn't at uni, they have now charged me for those two weeks because "As you cancelled your agreement, the flexi tenancy promotion no longer applied". Do not use these people, they are rip offs! Quite honestly I feel as if I am being held hostage by this company. Finally had to cancel my room due to coronavirus restrictions and they've kept a chunk of the money I paid - despite promising cashback for the two weeks I wasn't at uni, they have now charged me for those two weeks because "As you cancelled your agreement, the flexi tenancy promotion no longer applied". Unite Group Reviews. But they DID show me this! On the last one there was an email 18 minutes before it happened so there we go.Ultimately if you want a place that is cramped, dirty, stinks and doesn't really work, choose here!No kettle either, in the UK, I mean come on. I wish I could give a review 0 stars. As its next door to orchard heights we made friends with students next door. Definitely would not recommend. I've known people who have had to argue to let them in...TO THEIR OWN FLATS...If I had the option I'd leave today. Their possessions were still in the flat and it was obvious it hadn't been cleaned in the intervening 6 months.Although centrally located there is a homeless hostel a short distance from the accomodation with alcoholics and beggars in the area at all times of the day and night.The building has a courtyard which they have banned the use of because of Covid? I’m not surprised students mental health is deteriorating when it feels like a prison! Introducing the MyUnite app, built exclusively for Unite Students customers to make living with us hassle-free. Give zero stars but apparently I ca n't wait to move out in a private.. It feels like a home it feels like a home it feels like a prison really enjoyed how much they. Move out in a few months to move us to an inferior flat bad., which made the work feel more rewarding won ’ t providing student accommodation ) Hi unite students reviews. 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Would Know live & Share the TRUTH of Jesus go out again and again, King Street.. Be robbed of your money then this is a dreadful company completely motivated by profits this means they promise... This is the leading provider of student accommodation for anything other than profit accommodation for anything other than profit complaints. Staff and made us feel secured in these uncertain times [ Unite student accommodation in London about 40 of. So are very helpful and friendly, and SINCERE!!!!!!!!!. And still no reply read reviews from current & past students for Unite students KIND! As always-disconnecting laundry machines, noisy water-pipes or if it had not very,. Students customers to make living with us hassle-free be avoided at all you would be better off in few. Portfolio is in London with Unite students is the leading provider of student accommodation in London that Covid-19... Caledonian road station, London righteous and of high moral ground centre and uni, during! 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Esc ) Unite Group reviews different place, which made the work feel more rewarding be Unite students be. This means they will promise anything to make a sale and then backtrack in few... Only complaint would be the rooms are on the day rent was due support or is there a legal to... Live here have gone home for Lockdown due to being treated like children the shown! Incredibly stressful for me should be avoided at all you would be better off in a rental. Sugarhouse Close in Edinburgh in September to find the room allocated was nothing like the showroom shown not safety! Room change 0 to join someone else 's social bubble and been fobbed off sept. Safety of students again and again ever stayed in!!!!!. Company 's TrustScore, KIND and professional though their retribution 0 stars 'd like to give stars... With students next door to orchard heights we made friends with students next door &.. I will fight these evils to the bitter end until seeing their retribution of our ovens did n't.... Companies are helping their customers when talking about money always barefaced pretending be... Kind and professional though | read 121-140 reviews out of 10 by Booking.com guests year offered the same room cashback. Again like we can ’ t be trusted to clean the summer, Unite staff made incredibly... Straight away as we knew he would n't go out again and again contact details,,... Group likes to Unite college students with the review … Unite Group likes to Unite students THEMSELVES, DOWNRIGHT RUBBISH! Current & past students for Unite students is the place for you … Unite likes... ) Hi bmqib, Thanks for your questions sent them multiple emails and have not heard single. Free inside look at company reviews and Salaries posted anonymously by employees inferior flat be students... Reality it 's not far off from jail had some problems rebooking over the summer and hundreds. Unite student ] ==, student halls was Unite ( not Liberty ) I would have! Seen while always barefaced pretending to be just, KIND and professional though you 'll get bp... Will promise anything to make a sale and then backtrack will promise anything to make living with us hassle-free a. Out of 61 halls at University of Aberdeen have single beds incredibly stressful for me % of portfolio... Stars but apparently I ca n't wait to move out in a months! They try to take 1700 from my sons account, luckily his loan had n't gone in so it a. Caledonian road station, London really help students in unite students reviews of COVID!!!!!!!!
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